A Simple Key For rockauto auto parts Unveiled

Even so, right before positioning an get, do your homework to determine if the corporate is credible to guard by yourself in opposition to any problems when working with them. As an example, many consumer complaints point out lousy RockAuto customer care.

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You might come across supplemental tips on how to Make contact with RockAuto on their Web site. Make sure you assist the Neighborhood by sharing any added guidelines for speaking to RockAuto here during the comments.

RockAuto ships thousands of motor vehicle parts from countless manufacturers to tens of millions of shoppers throughout the world at warehouse price ranges. Their product or service catalog keeps expanding to help auto entrepreneurs to uncover any parts they need.

You can even Make contact with RockAuto via their social media webpages. Consider making contact with RockAuto's customer service staff on their own social internet pages by using direct messaging or through the use of responses or mentions. This is a summary of RockAuto's social media pages you could attempt:

The web site will not give the rockauto parts exact measures for producing an purchase. Even so, the “Help with Accounts” section of the assistance center signifies that you don't want an account to produce an purchase. That said, having an account and logging in might be helpful for managing your orders.

It stopped Operating following quick use. Without telephone quantity for RockAuto for customers to adhere to up on these kinds of difficulties, we checked the corporate’s Web-site to find out what their return coverage stipulates.

There is no way to Get in touch with RockAuto customer care for aid. Moreover, the assistance Heart indicates that there is no strategy to order via phone. The sole method to buy is by using the self-assistance portal.

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Shipping expenses usually are not refundable, and The shopper pays for RockAuto returns. Should you refuse delivery or even the transport enterprise returns the items as you supplied the wrong shipping deal with, the carrier return expenses might be deducted from the refund.

In addition, you may reorder car parts ordered before while in the knick of your time. To hitch, pick out "Log In or Create an Account," enter your e-mail handle and post. Upcoming time your vehicle desires an accessory, you'll have a head commence.

You need to return the products in their first packaging to qualify for a refund. The business doesn't refund When the parts or producer’s box is ruined.

Also, much like there is absolutely no RockAuto cell phone number to buy parts, it is possible to’t generate a call for returns. These problems make some buyers speculate—is RockAuto legit?